Remote Tech Support
Hourly Rate: $120 per hour
Description: Ideal for software troubleshooting, program installation, updates, and resolving common issues like error messages, slow computers, and email problems. This rate includes a minimum charge of one hour, with subsequent time billed in 15-minute increments.
Monthly Retainer Plans
Basic Plan: $400 per month
- Includes: Up to 4 hours of remote support, priority response times, and a 10% discount on additional hours.
Standard Plan: $700 per month
- Includes: Up to 8 hours of remote support, priority response times, a 15% discount on additional hours, and quarterly system health checks.
Premium Plan: $1,200 per month
- Includes: Up to 16 hours of remote support, highest priority response times, a 20% discount on additional hours, quarterly system health checks, and bi-annual strategic IT planning sessions.
Project-Based Services
Custom IT Solutions: Starting at $1,500 per project
- Description: Tailored solutions for specific needs such as cloud migrations, network setups, and custom scripting development. Pricing varies based on project scope and complexity.
AI Integration and Automation: Starting at $2,500 per project
- Description: Comprehensive AI solutions including integration, prompting, playbook creation with Copilot, and development in Copilot Studio and Azure AI Studio. Pricing is based on the specific requirements and scale of the project.
Why Choose KCWS?
- Transparent Pricing: No hidden fees or surprise charges. You know exactly what you’re paying for upfront.
- Expertise and Reliability: Extensive experience in both cloud and on-premises environments ensures innovative and dependable solutions.
- Customized Services: Tailored to meet your specific needs, ensuring optimal performance and efficiency.
- Commitment to Excellence: Dedicated to providing the highest level of service and support, helping you achieve your IT goals.
