Remote Tech Support
Hourly Rate: $80 per hour
- Description: Ideal for software troubleshooting, program installation, updates, and resolving common issues like error messages, slow computers, and email problems. This rate includes a minimum charge of one hour, with subsequent time billed in 15-minute increments.
Monthly Retainer Plans
Basic Plan: $200 per month
- Includes: Up to 3 hours of remote support, priority response times, and a 10% discount on additional hours.
Standard Plan: $350 per month
- Includes: Up to 6 hours of remote support, priority response times, a 15% discount on additional hours, and quarterly system health checks.
Why Choose KCWS?
- Transparent Pricing: No hidden fees or surprise charges. You know exactly what you’re paying for upfront.
- Expertise and Reliability: Extensive experience in both cloud and on-premises environments ensures innovative and dependable solutions.
- Customized Services: Tailored to meet your specific needs, ensuring optimal performance and efficiency.
- Commitment to Excellence: Dedicated to providing the highest level of service and support, helping you achieve your IT goals.
